DESCRIPTION
This module explores the wider impact that the claims function has on the insurance company and the insurance industry as a whole. Delegates will examine the impact that fraudulent claims have and how to spot the signs.
The course will review future trends that insurers are putting in place to help combat fraudulent claims.
Finally, the course will discover how catastrophic claims are categorised, managed and paid in the event of such event.
OBJECTIVES
- Explain the impact that the claims department has on an insurance organisation
- Recognise signs of fraudulent claims and the potential impact on claims settlements
- Determine when reinsurance needs to be called upon
- Understand the impact that catastrophic claims have on the insurance industry and markets
